Airbnb Guest Reviews
I love being an Airbnb host. It genuinely gives me a thrill to see people enjoying themselves, relaxing and having a good time and if I can contribute to that, that's a great feeling for me. I honeslty get a kick out of it.
Chris & Leah from Sydney, N.S.W
Nathan and kids from Newcastle, N.S.W
What gives me a bigger thrill is receiving hand written reviews form our guests. That validates that the effort I put in to make sure my Airbnb guests have a fantastic time is worth it. I can honestly sit back, read the review and know I an doing something right.
Airbnb Customer ExperienceAs a business, getting positive reviews from guests also encourages me to strive for a higher level of hospitality for our next guests. I guess our bookings are relevant to the number of guest reviews we get and whether or not we have provided a high level of Airbnb customer experience.
I treat every review I get, whether it be positive or negative, as a type of audit. It is the feedback from my guests that steers the direction my Airbnb business heads towards. For example, I received 4 stars from one guest for the value of their stay. This prompted me to sit down and have a brainstorming session on how I can provide more value to my guests.
Lesley. (Your Airbnb Host)
"My husband stayed here for 4 weeks and loved having a "home away from home". There's a bus stop around the corner and it is close to the shopping centre. Also not too far away to main roads. Lesley and her family made my husband welcome. We would come back again." -
Ellen - New South Wales - December 2015